Thank you for shopping with On Trends Avenue. We like to save money and we know you do also. This is why we search the whole world over for the best deals we can bring you. Most of our items ship directly from the manufacturer. Shipping packaging is very simple to keep your costs low. The average processing time before your merchandise ships 5 business days. On average shipping can take 12-20 business days to receive. If you have multiple items in your order they may ship separately. Some items may take longer so please allow up to 30 business days to receive all items in your order. If you do not receive all items within 30 days please email us at email@example.com. If delivery cannot be confirmed we will gladly issue a refund.